We want this bath mat to be the last one you need. As the mat is a natural stone product it may bow, bend or break given it's natural properties. If this happens to you, please reach out on the form below or hello@stoneandhome.co and we will happily replace. We highly recommend using the included non slip pad under the mat on the floor with nothing else in between to protect from uneven floors.

For first time customers, we are delighted to offer you a free one year limited warranty. Use the form to sign up below. Please make sure to have your Amazon order number on hand.

As the stone bath mat is a natural product it may bow, warp, bend or crack on rare occasion. If this happens to your mat we will replace your product for free. Please fill out the form below or reach out to us on hello@stoneandhome.co and we will be more than happy to help.

Your item is not eligible for warranty if it has been more than year since you purchased, there has been visible wear and tear to the mat or you don't have proof or purchase. If you have any concerns about this please reach out to our customer service team who will be more than happy to help on hello@stoneandhome.co.

As the mat is a natural product it may bow, warp, bend or break given the natural properties of the stone.

We highly recommend using the non slip pad with nothing else in between the mat and the floor to keep it flat and minimize chances of warping and breakage.

Please reach out to us on the below form or hello@stoneandhome.co and we will happily replace in your 1 year warranty period.

As our mats are a natural stone product, they are fragile and need a bit of love to stay in tip top shape. We provide a premium cleaning kit to keep the mat as new. Please refer to our usage and care page for extra information on how to show love to your mat. If you have any concerns or additional questions on this please reach out to our customer service team on hello@stoneandhome.co.